PenithunNetOps
Managed network and firewall care: visibility into supported network health and recurring infrastructure care.
Planned – enquire for availabilityThe problems it addresses
What you receive
A managed network service that keeps an inventory of your supported firewalls, switches and access points, monitors their availability, backs up configurations where supported, records changes and reports to you every month.
Monitoring helps you find problems sooner, but it is not unattended 24/7 outage response.
What is included
Asset inventory
An up-to-date list of supported firewalls, switches and access points
Availability monitoring
Monitoring of supported devices, with alerts to the agreed contact
Configuration backups
Regular configuration backups where the device supports it
Change records
A record of changes made to your network
Firmware review
A planned review of firmware and recommended updates
Monthly report
A status report on what succeeded, what failed and what needs action
Eligibility, reporting and pricing
Eligibility
- Supported firewalls, switches and access points
- Locations and connectivity that allow remote monitoring
- Administrator access for setup and monitoring
Your monthly report
- What succeeded
- What failed
- What requires action
- What is outside the service scope
How it is priced
- A base fee plus a usage unit (site or device)
- A one-time onboarding cost
- Exceptions priced separately
- Confirmed in your written quote
How onboarding works
Every PenithunNetOps service starts with a short discovery and a written scope. Nothing is deployed until the agreement is in place.
Discovery
We review your sites, network devices and current monitoring.
Estimate
You receive a written scope and estimate.
Authorization
Scope, service hours and exclusions are agreed in writing.
Deployment
We set up the service on the agreed devices.
Monitoring check
We verify monitoring and alerts are working.
Handover
You get a handover and your first monthly report.
Technology partners
We use established, commercially supported monitoring and management tools. The tools used are named in your proposal. PenithunNetOps is a service delivered by Penithun Solutions; we do not claim ownership of vendor software.
Questions and exclusions
Is this 24/7 outage response?
No. Monitoring alerts go to the agreed contact during the service hours in your agreement. Out-of-hours response is arranged separately and in writing.
Does it include hardware?
No. Hardware is quoted separately if you need it.
Are changes unlimited?
No. Your agreement sets out what is included; additional changes and redesign work are quoted separately.
Are site visits included?
Not unlimited. Site visits are arranged as set out in your agreement, and additional visits are quoted.
How is it priced?
A base fee plus a usage unit (site or device), a one-time onboarding cost, and separately priced exceptions. Pricing is confirmed in your quote.
How do we cancel?
Term, renewal and cancellation are set out in your service agreement.
Request a quote
Tell us roughly how many sites and network devices you have. We will reply to confirm availability and next steps.
Penithun Solutions
Winnipeg, Manitoba, Canada | Serving organizations across Manitoba and remotely across Canada
Phone: +1 (204) 202-3604
Email: info@penithun.ca
Website: www.penithun.ca