PenithunRecover

PenithunRecover

Managed backup and recovery: backed-up business data that is periodically tested for recoverability.

Planned – enquire for availability

The problems it addresses

Backups that are never tested
Jobs report success, but nobody has checked that the data can actually be restored.
Failures nobody sees
A backup job fails quietly and the gap is only noticed when something needs restoring.
No clear retention plan
It is unclear what is kept, for how long, and who to call when a restore is needed.

What you receive

A managed backup service that runs scheduled backups of an agreed list of workloads, monitors each job, escalates failures, tests sample restores and reports to you every month.

Backups reduce the risk of data loss, but no service can guarantee that every system or file will be recoverable.

What is included

✓

Onboarding

An agreed list of protected workloads and a written retention plan

✓

Scheduled backups

Backups of the agreed workloads on the agreed schedule

✓

Job monitoring

Every backup job is checked, with failures escalated to the agreed contact

✓

Sample restores

Periodic test restores of sample data to confirm it can be recovered

✓

Recovery requests

Handling of restore requests within the agreed scope

✓

Monthly report

A status report on what succeeded, what failed and what needs action

Not included: unlimited storage, disaster-recovery guarantees, full-environment recovery and unsupported data sources. These can be scoped and quoted separately.

Eligibility, reporting and pricing

Eligibility

  • Supported systems and data sources
  • Locations and connectivity that meet the backup requirements
  • Administrator access for setup and monitoring

Your monthly report

  • What succeeded
  • What failed
  • What requires action
  • What is outside the service scope

How it is priced

  • A base fee plus a usage unit (user, device or server)
  • A one-time onboarding cost
  • Exceptions priced separately
  • Confirmed in your written quote

How onboarding works

Every PenithunRecover service starts with a short discovery and a written scope. Nothing is deployed until the agreement is in place.

1

Discovery

We review your systems, data and current backup arrangements.

2

Estimate

You receive a written scope and estimate.

3

Authorization

Scope, service hours and exclusions are agreed in writing.

4

Deployment

We set up the service on the agreed workloads.

5

Monitoring check

We verify monitoring and alerts are working.

6

Handover

You get a handover and your first monthly report.

Technology partners

We use established, commercially supported backup platforms. The platform used is named in your proposal. PenithunRecover is a service delivered by Penithun Solutions; we do not claim ownership of vendor software.

Questions and exclusions

Does it guarantee we can recover everything?

No. It reduces the risk of data loss and tests sample restores, but no service can guarantee every system or file is recoverable.

Is storage unlimited?

No. Storage and retention are set out in your agreement. Additional storage can be quoted.

Does it include full disaster recovery?

No. Full-environment recovery and disaster-recovery planning are separate projects, scoped and quoted on their own.

How is it priced?

A base fee plus a usage unit (user, device or server), a one-time onboarding cost, and separately priced exceptions. Pricing is confirmed in your quote.

What do we need to provide?

Administrator access, a named contact, and connectivity that meets the backup requirements.

How do we cancel?

Term, renewal and cancellation are set out in your service agreement.

Request a quote

Tell us roughly how many users, devices or servers you need protected. We will reply to confirm availability and next steps.

Penithun Solutions
Winnipeg, Manitoba, Canada | Serving organizations across Manitoba and remotely across Canada
Phone: +1 (204) 202-3604
Email: info@penithun.ca
Website: www.penithun.ca

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